The check-in process was frustrating. The front desk staff seemed to have difficulty communicating in English and couldn’t find our reservation, repeatedly saying it wasn’t in the system. The whole process took much longer than it should have. The room itself was acceptable for a one-night stop, but one of the rooms had a strong musty smell. The window area was also quite dusty and didn’t seem to have been cleaned well. Overall, it’s okay if you just need a place to stay for one night, but the check-in experience and room cleanliness could definitely be improved.

Really nice little hotel on the Main Street of Lillooet. Amazing views of the area. Clean and comfortable family-run business. Very nice people. Highly recommend a stay here.

They said it was pet friendly in person and then they said when I had two puppies they didn't. The floors are not renovated causing much issues with me and other guests. I was yelled at by the cleaner and followed around continuously. She entered my room multiple times in the four days I stayed when I paid for it, and I even put the DONT NOT DISTURB on the door. I was made very uncomfortable during my stay.... My dogs were unable to find grass to use the bathroom, the one trail had deer and they attacked the puppies, left with bruises and a mad maid. I've been a maid, and I love it. She didn't do her job well. The stairs are also not pet friendly into the building, only the main entrance is "okay". The store down stairs is nice.

We booked a room with 3 beds. Rooms were clean and service was exceptional. Owners were warm and welcoming. Look pass the bad reviews as they are not an actual reflection of the hotel.

Fabulous stay . Welcoming staff , rooms clean , great kitchen facility just down the hall . Bed was fresh and comfortable. Sadly I don’t believe the negative reviews plus they are old reviews. Check out , booking .com website that has great reviews . I actually stayed along with others and we all were pleased with our rooms . Mattress looked new and in perfect condition. Thanks ?

Don’t do it!!!!We went for a hockey tournament, and everywhere was booked so we took a chance. We paid for two nights but only stayed for one night. Location is great and hotel has loads of potential but I do not recommend unless it’s your only choice. Take heed!!!!

Great hotel and the room was nice. The staff was accommodating and they respected our visit. Hotel is clean and comfortable. There is ample free parking. Great view of Lillooet!

Painful check in process with a very unhelpful staff member who refused to do their job. I paid through booking.com and the money had already left my account and was being held by booking, but the staff member said my card had been declined. I showed them the payment had already been made, the issue was they couldn't get the money from booking.com. she told me I needed to call booking.com, I explained that wasnt the case as I had already paid and at this point it's between the hotel and booking (I've worked in the industry before). She refused so I called them and after 20 minutes of waiting and speaking to different people they said, surprise surprise, the property needs to contact them. Even then she tried to claim otherwise until I passed the booking.com agent over to her. Rooms okay, nothing special. Won't come again because of check in experience

We came to the cafe here and loved it! They were such a sweet couple and their kid took our order. The whole family was kind, quick, and made really great drinks! We will be back! Also, loved that they were open on a stat! Was the only place for coffee open

Unresponsive and Unhelpful Staff ?The staff were unresponsive. When we arrived, the reception was empty. We waited 10 minutes before a staff member returned with a takeout order. After getting our room key, we heard four people talking inside the room. We didn't open the door and went back to the front desk to ask for help. The staff member didn't understand English and immediately started blaming us, asking 'Where did you book from? We only accept Agoda reservations' and 'How did you know there were people inside if you didn't open the door?' This was the first time they tried to shirk responsibility and refused to admit a mistake." ?"Eventually, the staff member realized there was a mix-up; our booking name wasn't on the key, which was still at the reception desk. We were given another room, but the whole experience was frustrating. It was very difficult to communicate in English, they wouldn't take responsibility, and they seemed to be hiding the fact that there were other rooms available. The room is quite dirty. A lot of comment reported with bed bugs.