I had the loveliest visit here. During a really tough time for my family I stayed here and the staff were so kind. Alisha at the front desk was exceptionally great and I’ll never forget the service and compassion I received.

Nice rooms, nice hot breakfast room and simply excellent customer service Special kudos to Alycia at the front desk for being so warm and welcoming everyday and the manager Tracey for accommodating a special request.

Driving from Vancouver BC to Whitehorse Yukon, this stop was a welcome break. The staff were amazing, went above and beyond to make our stay comfortable. We had hoped to have a parking spot close to the room, to keep an eye on our car, (of course I forgot to put that in the booking, so one was not available). The Owner?Manager? Gave us her parking spot right in front of the lobby, so that we would sleep better knowing our overstuffed car was safe. All the staff were lovely and welcoming. The complimentary breakfast was way better than we had assumed it would be, they kept it open for us, for a bit extra, so that we could dish up. The staff member was super nice and funny, she chatted with us for a bit. Yes, there are ongoing renovations, and I am excited to see what this place grows into. The room itself was clean and cool, the beds were firm and I had the best sleep of the entire road trip. It will definitely be our favorite stop on that drive.

My grandmother recently stayed here, and sadly, I wouldn’t recommend this hotel—especially not right now with the ongoing construction and current staff dynamics. To start, basic amenities were missing: no tissue paper or toilet paper was left in the room, no refills for the in-room coffee or tea, and no safe provided. We left a tip to have the bed made, but otherwise received minimal service. While the front desk staff were kind and helpful (especially with my nana), the breakfast experience was disappointing. A staff member named MC was short-tempered and patronizing when my nana made a small mistake at the waffle machine, saying things like “See, you didn’t put enough oil on” in a condescending tone. My grandmother, who has worked in restaurants, felt embarrassed and upset. She later asked for HP sauce and was spoken to rudely when they said they didn’t have it. At other hotels, staff have gone out of their way to accommodate her with kindness—here, the tone was dismissive. There’s also loud construction going on for much of the day. When I asked about the high price of a room right next to the noise, I was told, “It’s only during the day,” with no attempt at explanation or compromise. One more major concern: the hotel is not pedestrian-friendly. There is no crosswalk nearby, and to get into the main part of town, you have to walk along the highway shoulder for about six minutes before you can safely cross. For seniors, people with mobility issues, or anyone traveling without a car, this is a serious safety concern. Overall, I spent more time worrying about my grandmother’s comfort and safety than enjoying the stay. Until the construction is finished, the staff are better supported and trained, and pedestrian access is improved, I wouldn’t recommend this hotel—especially not for seniors.

We stayed here last night because it was close to the hospital and we had an appointment for a surgery. The welcoming service that we experienced was amazing, the bed was so comfy and the rooms and hotel were super clean. We had a nice hot breakfast and the staff members were always so accommodating. I wish this was every experience I had with ever hotel. I definitely would stay here again but the entire rest of quesnel sucks haha. The hotel was the only nice part of our stay.